Politique d'expédition
domestic Canada shipping
We currently ship to almost anywhere in Canada. Our shipping is mostly via Canada Post. In some cases, we deliver your order personally to your desired doorstep!
handling and shipping times
Usually, orders are delivered as soon as possible, which is within eight (8) business days for Standard Shipping.
Business days are official work days (Monday through Friday) that are not weekends (Saturday and Sunday) or public holidays.
Severe weather, natural disasters, postal and other unscheduled events may impact delivery to your shipping address. In these rare occurrences, please add at least five (5) business days for delivery.
remote locations
Remote locations are places that are difficult to serve or can only be serviced by air delivery.
If your shipping address is a remote location, please allow an additional five (5) business days to the delivery estimates of your order. Extra shipping charges may apply.
United States, United Kingdom, European Union, Australia, New Zealand, Japan, South Korea, Taiwan, Hong Kong and Macao
We have started shipping to the United States, United Kingdom, European Union, Australia, New Zealand, Japan, South Korea, Taiwan, Hong Kong and Macao also with our national postal service, Canada Post, which will then pass on your order to your local postal service.
Items you purchased will be subject to state and/or local taxes. You are responsible for assuring they can be lawfully imported into your country.
When customs clearance procedures are required, it can cause additional delays to the estimated delivery date. Moreover, orders are subject to opening and inspection by customs authorities.
Items will be subjected to import taxes, customs duties and/or fees. We are NOT responsible for any of those charges or any additional customs clearance charges such as but not limited to customs brokerage fees and disbursement fees.
international shipping
We do not ship anywhere else at this moment, excluding to the above mentioned places. We will add more destinations in the future.
FREE standard domestic and international shipping
We offer free shipping to almost anywhere in Canada and the United States on orders over $80 CAD of eligible items and free international shipping to the rest of the world we do ship to on orders over $120 CAD of eligible items. If another shipping option is chosen, additional charges will apply. Gift cards are non-eligible and do not contribute to your free shipping order minimum.
Once again, items will be subjected to import taxes, customs duties and/or fees. We are NOT responsible for any of those charges or any additional customs clearance charges such as but not limited to customs brokerage fees and disbursement fees.
Shipping charges for Canada and the United States will apply in the following situations:
- If your order is less than $80 CAD;
- If cancelled items brought the total down to below $80 CAD.
And for the rest of the world we do ship to, in the following situations:
- If your order is less than $120 CAD;
- If cancelled items brought the total down to below $120 CAD.
FREE partner store pickup
Order online and pick up eligible items at our partner store:
Michael Fong - vision et lunettes
782 boul Décarie
Saint-Laurent QC
H4L 3L5
Canada
Bring your confirmation email when you come to collect your order. It's almost always ready for pickup the next business day.
We also offer curbside pickup. When you arrive at the store, call us at +1 438 385-3268 with your confirmation email.